With Forum, VSO is organising this year’s IVCO event. We are committed to safeguarding your privacy online. This statement explains how we will collect, use and disclose information. This statement may change from time to time, so please check this page periodically.
It’s important that you feel completely comfortable and confident that your personal information is in safe hands. Voluntary Service Overseas (VSO) takes protecting your privacy extremely seriously and takes all reasonable steps to ensure your information is secure.
The use of your personal information, why we collect it and what we save varies depending on how you interact with VSO, what consent you have given us and what the situation is. We have done our best to indicate this throughout the statement. There may be other privacy policies that apply to certain services we provide. We will make these explicit when they apply. Please read them before you subscribe for such services.
We may collect a variety of personally identifiable or sensitive information from you for various reasons. For example, we may collect:
Information helps make the fight against poverty possible. Whenever you interact or communicate with us, we collect personal information. This information allows us to function and become more efficient. Some examples may include:
When you give us your details we will always tell you what we are going to do with them. If we request your contact details for any reason, you will always have an option to not give us them or to opt out. It is always your choice and you can change your mind at any time by contacting our Supporter Care team.
Examples may include:
We keep personal information for different lengths of time dependent on the purpose. For example, we would like to keep volunteer information beyond the length of a placement so we can keep in touch about our work, continue our relationship together and give volunteers the opportunity to leave a gift in their Will.
We want to ensure that the personal information we collect from you is used to appropriately support our work together and considers any future dealings that you would like to have with us. For example, many people ask to receive references for their volunteer work. In these cases it is important we have the correct personal information on file. You can contact us at any time to ask us to remove or amend your personal information.
We may also need to disclose your details if required to by the police, regulatory bodies or legal advisers.
We never sell your personal details with third parties for the purpose of marketing. Sometimes we may need to share your information with external organisations. Some of our suppliers and country offices are outside the European Economic Area. Whenever we share or transfer your personal information, we comply with the standards set by the GDPR and this privacy statement at a minimum.
The security of your information is of utmost importance to us. We seek to use reasonable measures to protect your information as required by the law, in line with industry standards and in accordance with the policies VSO has set. Sensitive data is held under strict security conditions. If you have any reason to believe that any personal information we hold is no longer secure, please contact us immediately.
The laws that say how your personal information can be used are:
At VSO we try our best to go beyond the minimum and also follow the best practice code by the Fundraising Regulator.
You can also contact the Information Commissioner’s Office to find out more about types of personal information, its usage and your rights, or to report a concern.
You have the right to:
If you wish to exercise any of these rights; just get in touch with our Supporter Care team on the details below:
100 London Road
Kingston upon Thames
+44 (0)20 8780 7500